Technical Support Maintenance Contract

From: £99.00 / month for 12 months

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SKU: N/A

Description

  • SLA based technical support (telephone, e-mail) with a response time of 24hours.
  • Proactive system maintenance, including essential housekeeping and health checks.
  • Hosted server support such as compatibility and security updates (e.g. to maintain functionality on new browsers and devices).
  • Agreed retained technical triage time.
  • Priority when additional support work is needed outside the scope of contract.
  • Support for up to 5/10/15/20 computers and 1 or multiple servers depending on the contract.
  • Free review of existing IT Setup.
  • Free recommendations to IT Setup.

Additional information

Contract Length

1 Month Rolling, 6, 12

Hours

2, 4, 8, 12